Who we are
AM Car Sales Newcastle is a used car sales business based in Newcastle upon Tyne. You can contact us by phone on 07440 130953 or by email at support@amcarsalesnewcastle.co.uk.
Customer information
Privacy policy
How AM Car Sales Newcastle handles enquiries, contact details, finance requests, valuation information and uploaded vehicle photos.
Information we collect
When you contact us through the website, we may collect your name, phone number, email address, message, vehicle of interest, finance enquiry details, part-exchange details, vehicle registration, mileage, condition notes and photos you choose to upload.
We may also record basic website visit information such as the page viewed, time of visit, IP address, browser, device type and referrer. We may record important website button clicks, such as call, WhatsApp, finance, enquiry and valuation buttons. This helps us understand website use, spot technical problems and keep the website secure.
How we use your information
- To respond to your enquiry or viewing request.
- To discuss a vehicle, finance option, part exchange or valuation.
- To keep a record of customer communication.
- To improve how we manage stock and customer requests.
Finance enquiries
If you submit a finance enquiry, the details you provide are used to understand your requirements before we contact you. Submitting a form is not a finance agreement or guarantee of acceptance.
Vehicle photos and valuation requests
If you upload photos for a sell-your-car or part-exchange request, those photos are used only to help assess the vehicle and respond to your request.
Keeping information secure
We take reasonable steps to keep enquiry information secure and only use it for legitimate business purposes connected to AM Car Sales Newcastle.
Contact and removal requests
If you want us to update or remove information you have sent through the website, contact us at support@amcarsalesnewcastle.co.uk.